Keep everything running smoothly
We help ensure your website's functionality, security, and user experience are consistently optimized, leading to better performance and user satisfaction.
Website Support
Key support activities
Proactive security updates
Regularly update software, plugins, and monitor for security threats.
Responsive quality assurance
We're on standby for any bug fixes or tweaks that you need.
Performance improvements
Regularly test site speed and load time to ensure a quality user experience.
Backup and recovery
Regularly back up data and have a plan for quick recovery in emergencies.
Accessibility audits and enhancements
Conduct audits to identify accessibility issues and implement improvements, ensuring your site is inclusive and compliant with WCAG standards.
Comprehensive Support Services
Security Monitoring
24/7 security monitoring, vulnerability scanning, and proactive threat detection to keep your site safe.
Performance Optimization
Regular performance audits and optimizations to ensure fast load times and smooth user experiences.
Backup & Recovery
Automated daily backups with quick recovery options to protect your data and minimize downtime.
Priority Support
Fast response times for urgent issues, with dedicated support channels for your peace of mind.
Accessibility Compliance
Ongoing accessibility audits and improvements to meet WCAG standards and serve all users.
Technical Updates
Regular updates to CMS, plugins, and frameworks to keep your site secure and running smoothly.
Support That Fits Your Needs
Choose the level of support that works best for your business.
Essential
- ✓Monthly security updates
- ✓Weekly backups
- ✓Performance monitoring
- ✓Email support (48hr response)
Professional
- ✓Everything in Essential
- ✓Daily backups
- ✓Priority email support (24hr)
- ✓Monthly performance reports
- ✓Content updates (2hrs/month)
Enterprise
- ✓Everything in Professional
- ✓Real-time backups
- ✓Priority phone support
- ✓Dedicated account manager
- ✓Unlimited content updates
- ✓SLA guarantee
"Having a reliable support team means we can focus on our business instead of worrying about our website. They've saved us from several potential disasters."