Privacy Policy
Last Updated: November 19, 2025
Introduction
At ArdentOperations ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms
- Subscribe to our newsletter or communications
- Engage our services as a client
- Participate in surveys or provide feedback
This information may include your name, email address, phone number, company name, and any other details you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and general location data
- Browser type and version
- Pages visited and time spent on our site
- Referral source and exit pages
- Device information and operating system
We collect this information through cookies, web beacons, and similar tracking technologies to improve our website and understand how visitors interact with our content.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our web development services
- Communication: To respond to your inquiries, send project updates, and provide customer support
- Marketing: To send newsletters, promotional materials, and other communications (with your consent)
- Analytics: To analyze website usage, measure campaign effectiveness, and improve user experience
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Security: To detect, prevent, and address technical issues, fraud, or security concerns
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., email services, analytics providers, hosting services)
- Legal Requirements: When required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights or the safety of others
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
- With Your Consent: When you have given us explicit permission to share your information
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you interact with our website
- Analyze website traffic and performance
- Deliver relevant content and advertisements
You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a structured, machine-readable format
- Restriction: Request restriction of processing of your personal information
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
ArdentOperations
Email: privacy@ardent-operations.com
Phone: 228-369-9309
We are committed to resolving any privacy concerns you may have and will respond to your inquiry as promptly as possible.